Privacy Policy

Last updated: September 18, 2026

At Zavora, we respect your privacy and are committed to protecting the personal information you provide when you visit or make a purchase from our online store.

This Privacy Policy explains what information we collect, how we use it, how it may be shared, and the choices you may have regarding your personal information.

By using our website, https://zavora.store/, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our store, place an order, subscribe to our emails, or contact us, we may collect certain information.

Personal Information

Depending on how you interact with our store, we may collect:

• Full name

• Billing and shipping address

• Email address

• Telephone/mobile number

• Payment and transaction information

• Order details and purchase history

• Information you provide when contacting customer support

• Information you provide when subscribing to our marketing emails

We only request information that is reasonably necessary to provide our services, process orders, communicate with customers, and operate our store.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser type

• Device type

• Operating system

• Approximate location

• Pages visited

• Products viewed

• Referring website or source

• Date and time of visits

• Information about how you interact with our website

This information may be collected through cookies, Shopify features, analytics tools, and similar technologies.

2. How We Use Your Information

We may use the information we collect to:

• Process and fulfill your orders

• Process payments

• Arrange shipping and delivery

• Send order confirmations and updates

• Provide customer support

• Respond to questions and requests

• Manage returns, exchanges, and refunds

• Improve our products, services, and website

• Understand how customers use our website

• Prevent fraud, abuse, and unauthorized transactions

• Maintain the security of our store

• Send promotional emails or marketing communications where permitted

• Comply with applicable legal and regulatory requirements

We do not use your personal information for purposes unrelated to the operation of our business unless permitted or required by applicable law.

3. Shopify

Our store is hosted and operated using Shopify.

Shopify may process personal information in connection with providing its ecommerce, hosting, checkout, payment, security, analytics, and other services.

Your information may therefore be processed by Shopify and its service providers as necessary to operate our store and fulfill your orders.

For more information about how Shopify handles personal information, please review Shopify's privacy information on its website.

4. Payment Information

When you make a purchase, your payment information is processed through the payment provider available at checkout.

We generally do not have access to your complete payment card information.

Payment providers may collect and process information necessary to authorize and complete your transaction according to their own privacy policies and applicable laws.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential website functionality and improve your shopping experience.

Cookies may be used to:

• Keep products in your shopping cart

• Remember preferences

• Maintain your checkout session

• Understand website traffic and usage

• Improve website performance

• Provide relevant marketing or advertising where applicable

• Analyze customer interactions with our website

You can configure your browser to refuse or delete certain cookies. However, disabling cookies may affect some features of our website.

6. Email Marketing

If you subscribe to Zavora's email list, we may use your email address to send you:

• Promotional offers

• Product updates

• New product announcements

• Store news

• Other marketing communications

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.

Transactional emails, such as order confirmations, shipping updates, and other messages necessary to complete your purchase, may still be sent even if you unsubscribe from marketing communications.

7. How We Share Your Information

We may share personal information with trusted third parties when necessary to operate our business.

These may include:

• Shopify and ecommerce service providers

• Payment processors

• Shipping and delivery companies

• Customer-support providers

• Website hosting and technology providers

• Analytics providers

• Marketing and advertising service providers

• Fraud prevention and security providers

• Professional advisers

• Government authorities or law enforcement where legally required

We do not sell your personal information for money.

We only share information when reasonably necessary to provide services, operate our business, protect our customers and store, or comply with legal obligations.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Complete transactions

• Provide customer service

• Maintain business and transaction records

• Resolve disputes

• Prevent fraud

• Comply with legal, tax, accounting, and regulatory requirements

• Enforce our agreements and protect our legal rights

When personal information is no longer required, we may securely delete or anonymize it where appropriate.

9. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

You should also take reasonable precautions when protecting your account, passwords, and personal information.

10. Your Privacy Rights

Depending on where you live and applicable law, you may have rights regarding your personal information.

These rights may include:

• Requesting access to personal information we hold about you

• Requesting correction of inaccurate information

• Requesting deletion of certain personal information

• Requesting restriction of certain processing

• Objecting to certain uses of your information

• Requesting a copy of certain personal information

• Withdrawing consent where processing is based on consent

• Unsubscribing from marketing communications

To exercise an applicable privacy right, contact us using the information below.

We may need to verify your identity before processing certain requests.

11. Children's Privacy

Our website is not intended for children who are under the minimum age required to provide personal information under applicable law.

We do not knowingly collect personal information from children without appropriate legal authorization.

If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

12. Third-Party Websites

Our website may contain links to third-party websites, services, or applications.

Zavora is not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policies of third-party websites before providing them with personal information.

13. International Data Transfers

Depending on the location of our service providers, Shopify, payment processors, shipping providers, analytics providers, or other third parties may process your information in countries other than the country in which you live.

Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, technology, services, or legal requirements.

When we make changes, we will update the "Last updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have questions about this Privacy Policy or how Zavora handles your personal information, please contact us:

Zavora
Website: https://zavora.store/