Terms of service

Terms of Service

Last updated: September 18, 2026

Welcome to Zavora. These Terms of Service govern your use of our website, https://zavora.store/, and your purchase of products from our online store.

By accessing or using our website, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website.

1. General Conditions

Zavora reserves the right to:

  • Refuse service to anyone for any lawful reason.

  • Refuse or cancel an order where necessary.

  • Limit or cancel quantities purchased per customer or household.

  • Update product information, prices, promotions, and availability without prior notice.

  • Modify, suspend, or discontinue any part of the website or its services.

You agree not to use our website for any unlawful or unauthorized purpose.

2. Eligibility

By using this website or placing an order, you confirm that:

  • You are legally capable of entering into a binding agreement under applicable law.

  • The information you provide to us is accurate and complete.

  • You will use our website only for lawful purposes.

If you are purchasing on behalf of another person or organization, you confirm that you have the authority to do so.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate.

However:

  • Product colors may appear differently depending on your device or screen.

  • Product images may differ slightly from the actual product.

  • Product specifications, availability, packaging, and appearance may change.

  • We do not guarantee that every product description or image will always be completely error-free.

If a product is unavailable after you place an order, we may contact you regarding an alternative, cancellation, or refund.

4. Prices

All product prices displayed on our website are subject to change without prior notice.

The price applicable to your order is the price displayed at the time the order is placed, subject to correction of obvious pricing errors.

Where applicable, taxes, delivery charges, or other fees may be added during checkout.

5. Orders

When you place an order, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation. This confirmation does not necessarily mean that Zavora has accepted the order.

We reserve the right to accept, reject, or cancel an order for reasons including:

  • Product unavailability

  • Pricing or product-information errors

  • Suspected fraudulent or unauthorized transactions

  • Incorrect customer information

  • Shipping or delivery limitations

  • Violation of these Terms of Service

  • Other legitimate operational or legal reasons

If we cancel an order after payment has been received, we will arrange an appropriate refund.

6. Payment

You agree to provide accurate and complete payment and billing information when placing an order.

Payment methods available at checkout may include the payment options displayed on our website at the time of purchase.

We may use third-party payment processors to process transactions. Your use of a third-party payment method may also be subject to that provider's terms and policies.

Zavora does not intentionally retain complete payment-card information when such information is processed directly by third-party payment providers.

7. Cash on Delivery

If Cash on Delivery is offered for your order, you agree to accept and pay for the order when it is delivered.

Customers who repeatedly place orders and refuse delivery may have future orders restricted or cancelled, where permitted by applicable law.

8. Shipping and Delivery

We ship orders to the locations and using the delivery methods available at checkout.

Delivery times provided by Zavora are estimates unless expressly stated otherwise.

Delivery may be delayed due to circumstances outside our reasonable control, including:

  • Courier delays

  • Weather conditions

  • Natural disasters

  • Public holidays

  • Customs or regulatory procedures

  • Incorrect or incomplete delivery information

  • Other circumstances beyond our reasonable control

You are responsible for providing accurate shipping information. Zavora is not responsible for delays or failed deliveries caused by incorrect information provided by the customer.

9. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

By purchasing from Zavora, you agree to comply with the applicable requirements and procedures described in that policy.

Nothing in these Terms of Service is intended to remove or restrict any consumer rights that cannot legally be excluded under applicable law.

10. Order Cancellation

If you need to cancel an order, contact Zavora as soon as possible.

We will attempt to accommodate cancellation requests before an order is processed or shipped. Once an order has been processed or shipped, cancellation may no longer be possible and the applicable return procedure may apply.

11. Promotions and Discount Codes

Promotional offers and discount codes may be subject to additional terms.

Unless expressly stated otherwise:

  • Discount codes cannot be exchanged for cash.

  • Only one discount code may be used per order.

  • Discount codes may have expiration dates or product restrictions.

  • Promotions may be modified or withdrawn where permitted by law.

  • Discount codes may not be applied retroactively to completed orders.

Zavora reserves the right to cancel transactions involving the misuse or unauthorized use of promotional codes.

12. Intellectual Property

All content on the Zavora website, including but not limited to:

  • Logos

  • Brand names

  • Product images

  • Photographs

  • Graphics

  • Text

  • Website design

  • Page layouts

  • Videos

  • Other original content

is owned by or licensed to Zavora and may be protected by applicable intellectual-property laws.

You may not reproduce, copy, modify, distribute, sell, publish, or commercially exploit our website content without prior written permission, except where permitted by law.

13. User-Submitted Content

If you submit reviews, comments, photographs, feedback, or other content to Zavora, you agree that:

  • You have the right to submit the content.

  • The content does not violate applicable law or another person's rights.

  • The content does not contain unlawful, threatening, defamatory, abusive, or misleading material.

  • The content does not contain malicious software or harmful code.

Where permitted by law, you grant Zavora a non-exclusive, worldwide, royalty-free license to use, reproduce, display, modify, and publish submitted content for legitimate business and promotional purposes.

We reserve the right to remove content that violates these Terms or applicable law.

14. Prohibited Uses

You may not use our website to:

  • Violate any applicable law or regulation.

  • Commit or facilitate fraud.

  • Attempt to gain unauthorized access to our systems.

  • Interfere with website security or functionality.

  • Upload malicious software or harmful code.

  • Collect personal information from other users without authorization.

  • Impersonate another person or entity.

  • Use automated systems to abuse, scrape, or disrupt the website.

  • Engage in conduct that could damage Zavora or its customers.

We may restrict or terminate access to the website where reasonably necessary to protect our business, customers, systems, or legal rights.

15. Third-Party Services and Links

Our website may use third-party services or contain links to third-party websites.

Third-party services may have their own terms, conditions, and privacy policies.

Zavora is not responsible for the content, availability, security, or practices of third-party websites or services that we do not control.

16. Disclaimer

To the maximum extent permitted by applicable law, the Zavora website and its content are provided on an "as available" basis.

We do not guarantee that:

  • The website will always be available or uninterrupted.

  • The website will always be free from errors.

  • All information will always be complete or current.

  • The website will be free from viruses or other harmful components.

Nothing in these Terms excludes warranties or rights that cannot legally be excluded.

17. Limitation of Liability

To the maximum extent permitted by applicable law, Zavora and its owners, employees, affiliates, service providers, and agents will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of products, except where such liability cannot legally be excluded.

Nothing in these Terms limits liability where doing so would be unlawful.

18. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Zavora, its owners, employees, affiliates, and service providers from claims, losses, liabilities, damages, costs, and expenses arising from:

  • Your violation of these Terms of Service.

  • Your unlawful use of the website.

  • Your violation of another person's rights.

  • Your misuse of our products or services.

19. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

Please review our Privacy Policy before using the website or placing an order.

20. Changes to These Terms

Zavora may update these Terms of Service from time to time.

When changes are made, the updated version will be posted on this page and the "Last updated" date will be revised.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

21. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in effect.

22. Entire Agreement

These Terms of Service, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other policies displayed on our website, constitute the terms governing your use of the Zavora website and your purchases from us, except where otherwise required by applicable law.

23. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of:

[INSERT COUNTRY / STATE / PROVINCE]

Any disputes will be handled in accordance with the applicable laws and jurisdiction, subject to any mandatory consumer-protection rights that apply to you.

24. Contact Information

If you have questions about these Terms of Service, please contact us:

Zavora
Website: https://zavora.store/